Preparing your evidence
What counts as evidence, how to get it in order, what to send in ahead of the hearing — and what the referee is actually looking for.
Read the guideWhat happens at a hearing
The room, who's in it, the order things happen, how long it takes, and what the decision means.
Read the guideFees and costs
Current filing fees ($62–$496), what else can cost you money, and when you can get the fee back — if at all.
Read the guideFaulty goods and the CGA
Why "the warranty's expired" usually isn't the end of it, who you claim against, and when you get to demand a refund rather than a repair.
Read the guideA claim against you
You've been sent a notice of hearing. What it means, your four options, and why ignoring it is comfortably the worst one.
Read the guide"Small claims court" in NZ
Why you can't find anything when searching for that: in NZ this is called the Disputes Tribunal — and here's where every other kind of dispute gets resolved.
Read the guide